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Case study:
COMPETENCE CENTER
Our client*, with over 2,300 experts is one of the leading independent Swiss IT service and solution providers, specializing in IT consulting, Cybersecurity, Cloud, Data & AI, Digital Experience, Software Development, Business Applications, and Systems Integration across various industries.
The company supports its clients in enhancing their competitiveness in the digital era and achieving greater agility. Its solutions aim to simplify complexity, accelerate innovation cycles, improve business performance, and enhance customer satisfaction.
Privately owned, the organization has offices in Pully (HQ), Zurich, Geneva, Bern, Basel, Rapperswil, and Fehraltorf, along with offshore centers adhering to a unified process framework.
*The company's name has been anonymized due to contractual confidentiality obligations.
To establish and manage a dedicated team of consultants tasked with delivering solutions in key areas, including the development of new web and mobile applications (public/railway), updates to existing infrastructure and software modules (private/banking), and the conceptual migration of modules (public/taxation).
A dedicated team of 12 ITFS consultants successfully achieved the project's goals, completing all assigned stories and tasks within a total of 12,000 working hours. The team implemented comprehensive daily and weekly reporting, ensuring transparency and progress tracking. They resolved 400 critical issues and addressed all bugs related to the assigned tasks, delivering high-quality results and meeting project expectations.
